Privacy

Privacy policy

The Website Spa collects the details you give us when you request a Health Check, book a service, join a membership, become a partner or contact us: your name, business name, email, phone number, website address and anything you tell us about your business. We use them to deliver the service, contact you about it and keep business records.

What we look at

Our checks read your public website only. We do not log in, submit forms or access private systems unless you separately give us access for agreed work.

Who processes information for us

• Payments: Stripe. We never see or store your card details.
• AI services: website content, your business name and the customer questions we write are sent to the AI providers we use (OpenAI (ChatGPT), Anthropic (Claude)) to collect their answers and help prepare reports. Your contact details are not sent to them.
• Speed testing: your public web address is sent to Google PageSpeed Insights.
• Email: our email delivery provider sends your confirmations and reports.

How long we keep it

Health Check requests that are never confirmed are removed. Reports and order records are kept for as long as we need them for the service and for tax and business records.

Your rights

Under the Privacy Act 2020 you can ask to see or correct the personal information we hold about you. Email hello@thewebsitespa.co.nz.